Who We Are

This website is operated by Chenlift (Suzhou) Machinery Co., Ltd. — a manufacturer of aerial work platforms and lifting equipment headquartered in Suzhou, Jiangsu, China.

Website: https://www.chinaliftplatform.com
Email: sales@chinaliftplatform.com
Phone: +86-512-67339762

References to “we”, “us” or “our” in this policy refer to Chenlift (Suzhou) Machinery Co., Ltd.

What Data We Collect & Why

Contact & Enquiry Forms
When you submit an enquiry, request a quote, or use our contact form, we collect your name, email address, company name, country, and the content of your message. This information is used solely to respond to your enquiry and is not sold or shared with third parties for marketing purposes.

Comments
If you leave a comment on our website, we collect the data shown in the comment form — your name, email address, and the comment text — as well as your IP address and browser user agent string. This information helps us detect and filter spam. An anonymised hash of your email address may be sent to the Gravatar service to check whether you have a profile picture associated with that address. The Gravatar privacy policy is available at https://automattic.com/privacy/. If your comment is approved, your display name and profile picture (if applicable) will be publicly visible alongside your comment.

Server & Analytics Logs
Our web server automatically records standard log data when you visit the site, including your IP address, browser type, referring URL, pages visited, and timestamps. This data is used for security monitoring, performance analysis, and diagnosing technical issues. It is not used to identify individual visitors for marketing purposes.

Media Uploads
If you upload images or files to this website (applicable to registered users and administrators only), you should avoid uploading files that contain embedded location data (EXIF GPS). Visitors to the website may be able to download uploaded files and extract any location data embedded within them.

Cookies

Cookies are small text files stored on your device by your browser. We use cookies in the following ways:

• Comment preference cookies: If you leave a comment and opt in, your name, email address, and website URL will be saved in cookies for your convenience, so you do not need to re-enter them the next time you comment. These cookies last for one year.
• Session cookies: When you visit our login page, a temporary cookie is set to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• Login cookies: If you log in to the site (administrators and registered users only), several cookies are set to save your login session and display preferences. Login cookies last for two days; screen options cookies last for one year. Selecting “Remember Me” extends login persistence to two weeks. Logging out removes all login cookies.
• Editor cookies: If you edit or publish content on this site, a temporary cookie is set containing the post ID of the article you edited. This contains no personal data and expires after one day.

Images & Third-Party Media

This website uses images from a variety of sources:

• Original photography: Product images, factory photos, and on-site documentation photographs taken by or commissioned by Chenlift.
• Royalty-free stock images: Some images used on this website — particularly in editorial, background, and illustrative contexts — are sourced from royalty-free image platforms including Unsplash (unsplash.com/license), Pexels (pexels.com/license), and similar services. These images are used in compliance with the respective platform’s licence terms, which permit free commercial use without attribution (though attribution is provided where practical).

We do not claim ownership of royalty-free stock images used on this site. All trademarks, product names, and third-party logos referenced on this website remain the property of their respective owners.

Embedded Content from Other Websites

Pages on this site may include embedded content — for example, YouTube product demonstration videos, maps, or social media posts. Embedded content from other websites behaves in exactly the same way as if you had visited those websites directly.

Those third-party websites may collect data about you, set their own cookies, embed additional tracking, and monitor your interaction with the embedded content. If you have an account with the third-party service and are logged in, they may associate your interaction with your account on their platform. We recommend reviewing the privacy policies of those services directly.

Who We Share Your Data With

We do not sell, rent, or trade your personal data to third parties.

We may share limited data with the following categories of service provider, strictly as necessary to operate this website:

• Web hosting provider: Server infrastructure and data storage.
• Email service provider: Delivery of enquiry confirmation and notification emails.
• Spam detection services: Visitor comments may be checked through automated spam detection services (see Section 9).
• Gravatar (Automattic): An anonymised email hash may be shared with Gravatar solely to retrieve a profile picture for comment display.

If you request a password reset, your IP address will be included in the reset email as a security measure.

How Long We Retain Your Data

• Comments: Approved comments and their associated metadata are retained indefinitely so that follow-up comments from the same commenter can be recognised and approved automatically rather than held in a moderation queue.
• Enquiry submissions: Contact form and quote request submissions are retained for a period necessary to complete the relevant business interaction and comply with applicable legal obligations.
• User accounts: For registered users (administrators and staff accounts), personal information stored in user profiles is retained for the duration of the account. All users can view, edit, or delete their personal information at any time (with the exception of their username). Site administrators can also view and edit that information.
• Server logs: Standard server access logs are retained for a rolling period determined by our hosting provider’s policies, typically 30–90 days.

Your Rights Over Your Data

Depending on your jurisdiction, you may have the following rights regarding personal data we hold about you:

• Right of access: You may request an exported file of the personal data we hold about you.
• Right to erasure: You may request that we delete personal data we hold about you. This does not include data we are required to retain for administrative, legal, or security purposes.
• Right to rectification: You may request that inaccurate personal data be corrected.
• Right to object: You may object to certain types of processing, such as direct marketing.

If you have an account on this site, or have previously left a comment, you can request to exercise any of these rights by contacting us using the details in Section 10.

If you are located in the European Economic Area (EEA) or United Kingdom, you also have the right to lodge a complaint with your local data protection supervisory authority.

Where Your Data Is Sent

Our website is hosted on servers operated by our web hosting provider. Data submitted through contact and comment forms may be transmitted to and stored on servers located outside your country of residence.

Visitor comments may be checked through an automated spam detection service. Comment data submitted for spam checking may be processed on servers outside China.

We take reasonable steps to ensure that any international transfers of personal data are handled in accordance with applicable data protection laws and that appropriate safeguards are in place.

Contact

For any questions about this Privacy Policy, to exercise your data rights, or to report a copyright concern regarding images used on this site, please contact us:

Chenlift (Suzhou) Machinery Co., Ltd.
No. 9, Orchard Road, Wangting Town, Xiangcheng District, Suzhou, Jiangsu 215127, China
Email: sales@chinaliftplatform.com
Phone: +86-512-67339762
WhatsApp: +86-139-5111-9762

We aim to respond to all data-related enquiries within 5 business days.