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Machines being sold out is not the end of our cooperation to any of our customers, instead, when the machine arrives at job site and after received by our customers, it is the beginning of our service.

Our team all the time keeps on ready for calling up in 24hours. The up-to-date sales assistant material including the words and the pictures, the vidoes, the parts manual and the product latest information can be provided at the most convenience to everyone.

WIDE RANGE OF BACKUP

AND TECHNICAL SUPPORT BY CHENLIFT

PARTS AND ACCESSARIES

Part Stock for all of our models is always running 110% on the ordinary demand, so fast and in time delivery for any fast moving or high demanding spares can be guaranteed to all the customers worldwide, response and delivery can be made within 24 hours after request.

Parts Manual for all types of machines supplied by CHENLIFT can be downloaded from below list

SERVICE

Sales Network and Channels are spread more than 55 countries all over the world, our authorized dealers and distributors are able to provide local after sales service to make sure that the machine can run well in no time in case any breakdown

Fast moving spare parts are always kept in stock by most of our dealers and distributors to help them to take fast and immediate action for any maintenance or repair requirement from local market.

And most of the service engineers are annually trained at our factory otherwise trained locally by our oversea service managers. A well-trained team is safer and more effective.

Inspections and Service Hand Book

Sales Network and Channels are spread more than 55 countries all over the world, our authorized dealers and distributors are able to provide local after sales service to make sure that the machine can run well in no time in case any breakdown

Fast moving spare parts are always kept in stock by most of our dealers and distributors to help them to take fast and immediate action for any maintenance or repair requirement from local market.

And most of the service engineers are annually trained at our factory otherwise trained locally by our oversea service managers. A well-trained team is safer and more effective.

Inspection Hand Book

Part Stock for all of our models is always running 110% on the ordinary demand, so fast and in time delivery for any fast moving or high demanding spares can be guaranteed to all the customers worldwide, response and delivery can be made within 24 hours after request.

Parts Manual for all types of machines supplied by CHENLIFT can be downloaded from below list

Warranty

CHENLIFT features a "1.5 and 5" Warranty, providing one and half year Standard Warranty on parts and five years Structural Warranty on structural components.

One year and half (18 months) from the BL date can be given to all the CHENLIFT machines CHENLIFT maintains a liberal warranty program to ensure ultimate customer satisfaction in the event of component failure. This program covers all of CHENLIFT’s machines. The intent is to set forth policy, procedures and limits of the program, and to expedite the proper handling of warranty claims. Your attention to the details of the program will assure resolution of warranty claims with a minimum expenditure of time and effort.

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